Job Description

Pay Rate:  $22/hour - If you're looking for a more flexible way to get paid, we have DailyPay available.

Westgate Towers Resort in Kissimmee, Florida, offers you the ideal opportunity to welcome guests to our tropically landscaped property near world-famous theme parks and help them enjoy a truly memorable vacation getaway. An incredible work environment, Westgate Towers Resort features an array of onsite amenities and direct access to all amenities at Westgate Vacation Villas and Westgate Town Center such as the state-of-the-art Shipwreck Island Water Park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

An Engineering Tech III supports resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.

As an Engineering Tech III, you will: 

• Perform and lead engineering projects, guest calls, blitzes, repairs, and preventive maintenance as directed by resort management
• Conduct routine inspections to ensure safe and proper operation of MEP systems following resort guidelines
• Perform preventive maintenance, troubleshooting, and replacement of HVAC and mechanical components
• Diagnose plumbing fixtures, handle clogs, and conduct repairs and equipment replacements.
• Expertise in troubleshooting and repairing electrical components, such as breakers and contactors
• Repair and troubleshoot appliances and household fixtures
• Install, repair, and replace tiles, grout, vinyl, and carpet as needed
• Lead small construction projects, including drywall, carpentry, concrete, and flooring
• Work with pools, spas, and water features, including chemical balancing and maintenance of all MEP equipment
• Participate actively in procurement and inventory processes to ensure materials and tools are available for work
• Proficient in operating resort operations software and devices (HotSOS and other applicable systems)
• Read and interpret technical data, blueprints, and OEM manuals
• Communicate professionally via radios, phones, emails, and verbal interactions
• Perform maintenance and cleaning tasks as required by resort management
• Safely use hand tools, power tools, and battery-powered tools needed for the job
• Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)
• Lead and implement safety practices and guidelines
• Recognize and identify potential safety hazards on the property
• Communicate and interpret guest needs with positive interactions to reach resolutions
• Adhere to all CFI/Westgate Resorts policies and procedures
• Always represent Westgate Resorts professionally through appearance, attire, and behavior
• Perform other tasks as assigned by resort operations leadership

To excel in this role, you must embody our core values of  integrity, passion, and a strong work ethic . These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

• High school diploma required. 
• Minimum of 3 years of hands-on experience in trades and maintenance within a resort or commercial environment. 
• Written and verbal communication in English is expected. 
• Must have and maintain a valid driver’s license. 
• CPO (Certified Pool Operator) license required by the resort. 
• Universal EPA HVAC license required by the resort. 
• Regularly, the team member must lift, move, push, or pull up to 50+ pounds. 
• Strong communication skills required to excel in interactions with guests and colleagues. 
• Ability to be versatile, work well under pressure, and meet deadlines. 
• Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus. 

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship  – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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