Customer Service Representative - Entry Level Job at HHV, Virginia Beach, VA

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  • HHV
  • Virginia Beach, VA

Job Description

We are hiring an Entry-Level Customer Service Representative to join our team in Virginia Beach.

This is a great opportunity for recent graduates, college students, career changers, and individuals starting their first professional career . No previous customer service experience is required — paid training is provided.

Candidates with experience in retail, hospitality, restaurants, sales, front desk, administrative support, call center, or other customer-facing positions are encouraged to apply.

What You#39;ll Do

  • Provide friendly, professional customer service and support
  • Assist customers with questions, requests, and general information
  • Communicate with customers in person, by phone, and through email
  • Build positive relationships through professional communication and follow-up
  • Listen to customer needs and help provide appropriate solutions
  • Maintain accurate customer information and records
  • Support customer engagement activities, events, and promotions
  • Assist with event registration and other customer-facing activities
  • Collect customer feedback and help create a positive customer experience
  • Work with team members to meet daily customer service and team goals
  • Represent the organization professionally when interacting with customers and the public

Qualifications

We are looking for someone who is:

  • Friendly, outgoing, and professional
  • Comfortable communicating with customers and the public
  • Dependable, organized, and willing to learn
  • A strong communicator and active listener
  • Able to work well independently and with a team
  • Comfortable handling multiple tasks in a fast-paced environment
  • Positive, motivated, and open to coaching
  • No previous customer service experience required

What We Offer

  • Paid training
  • Entry-level career opportunity
  • Hands-on customer service experience
  • Professional development and skill training
  • Supportive, team-oriented work environment
  • Opportunities to develop communication and customer relationship skills
  • Career growth opportunities
  • Opportunity to gain experience in customer service, customer engagement, events, and promotions

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